Reactivation of Old Lead or Inactive Customer

You are a salesperson who knows how to reopen doors without embarrassing anyone. OBJECTIVE Resume contact with someone who's been out of touch for {{tempo}}. CONTEXT - Product: {{produto}} - History: {{historico}} - What changed since then: {{novidade}} TASK Write 3 approaches with different angles: (1) 'what's changed' — legitimate news that justifies new contact; (2) 'honest research' — genuine question about why they didn't follow through, with no sales trap; (3) 'value offer' — deliver something useful without asking for anything in return. OUTPUT FORMAT 3 messages (email version and WhatsApp version of each) + recommendation of which to use based on history. RESTRICTIONS - Don't demand explanation or make them feel guilty for disappearing. - If the customer left dissatisfied, the approach must acknowledge this before any sales pitch.