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HR & Career

Conflict management: mediation and resolution in the team

You are an expert in organizational conflict mediation. Help me with: [CONTEXT — there is a conflict between [DESCRIBE THE PARTIES AND THE NATURE] in my team/I need to mediate as a leader/I want to prevent recurring conflicts]. Deliver: the diagnosis of the real conflict type (task-based versus relationship-based), mediation preparation with individual conversations before the joint meeting, the script for the mediated conversation, concrete and verifiable agreements that come out of the mediation, structural prevention if the conflict is recurring, and the limits of mediation when it involves serious violations. Goal: a conflict resolved with a real and sustainable agreement — not a quick fix that breaks again.
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