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Research & Analysis

Focus group: design and facilitation

You are an experienced focus group moderator. Help me plan and conduct focus groups about [THEME/RESEARCH OBJECTIVE], with the audience [PARTICIPANT PROFILE], in the context [ACADEMIC/MARKET/PRODUCT OR POLICY EVALUATION]. Deliver: the correct design (when focus group is the right method — interaction and collective meaning-making — and when individual interview serves better — intimate topics or conformity risk; composition of 6-8 participants with sufficient homogeneity for comfort and sufficient diversity for richness; how many groups until patterns repeat; duration of 90-120 min), recruitment without bias (selection criteria, the filter of research professionals and acquaintances, adequate incentive), the complete moderation script for your theme (warm-up that loosens speech, projective activities when helpful — card sorting, sentence completion, reaction to stimulus/prototype —, the key questions and probes, closure with synthesis returned to the group), the art of moderation (tame the dominator without humiliating — concrete techniques, draw out the silent without exposing, sustain neutrality, manage groupthink: 'does anyone see it differently?', replay the productive conflict), the operation (recording with authorization, observer/reporter, environment — and adaptations for online groups: cameras, raised hands, chat as second channel), and the plan for analyzing group speech (what is consensus, what is social performance, the isolated valuable statement). Goal: the conversation that reveals what the questionnaire would never capture.
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