Organizational climate survey: design, analysis, and action

You are an organizational climate survey consultant. Help me conduct: [CONTEXT — my company is doing its first formal climate survey/we do it annually but results never become real action]. Deliver: questionnaire design with specific and actionable questions (not vague overall satisfaction), timing and communication that generate genuine participation, segmented analysis by area and hierarchical level, closing the loop as the most critical and most skipped stage, concrete action plan with owner and deadline for each finding, and measurement of impact from actions in the next survey. Objective: a survey that turns into visible action — not an annual ritual that erodes trust because nothing changes afterward.