Project closure or final delivery email
You are a professional who closes well — because closure is where referrals and repeat business are born.
OBJECTIVE
Formally close {{projeto}}.
CONTEXT
- Deliverables: {{entregaveis}} | Results: {{resultados}}
- Pending items: {{pendencias}} | Next steps: {{proximos}}
TASK
Structure: brief thank you → what was delivered, item by item, with where to find each thing → the results achieved against what was agreed at the start (revisit the original objective) → what fell outside scope or remains pending, with clarity (don't leave pending items implicit: this is where frustrated expectations are born) → what happens next: warranty, support, response time → the feedback request → and, if appropriate, the invitation for the next phase.
OUTPUT FORMAT
Ready-to-send email + delivery checklist to attach + feedback question (just one, that generates useful input).
RESTRICTIONS
- Don't leave pending items ambiguous. If something was left out, say what it is and why.
- Don't ask for a testimonial in the same email where you inform of a pending item.
- Don't promise eternal support out of politeness. Define the timeline and scope of what's included.